General Information

NAME OF RTO	VOCATIONAL SKILLS AUSTRALIA(VSA)
RTO Code	45121
CRICOS Course Codes	106746K
Training Package	BSB Business Services Training Package (BSB)
Version (Release of Training Package)	Version 7.2
Qualification Title	Certificate IV in Business - BSB40120
Duration	12 months (One year)
Authorized By	Amir Salim
Mode of Delivery	This program is delivered in the classroom
Contact Details	info@vsa.sa.edu.au

Qualification Description

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Packaging Rules

Six (6) core units and six (6) elective units are required for the award of the BSB40120 Certificate IV in Business. Units have been selected in accordance with the packaging rules and are relevant to the work outcome, local industry requirements and qualification level.

The latest release of the qualification and packaging rules can be found at the following link:

training.gov.au/Training/Details/BSB50820

Learner Characteristics and Target

Target groups for the BSB40120 Certificate IV in Business are international students who are:

• Seeking to pursue a career in business
• Seeking to enter a new industry sector
• Seeking a pathway to higher-level qualifications

Characteristics of the target group are as follows:

Students will usually be new entrants. However, credit and/or RPL can be provided for those with existing skills and knowledge allowing such students to complete the course in a shorter timeframe.

Students will be from a range of countries and may be living in Australia for the first time or may have been here in the recent or more distant past.

Many will speak English as a second language, although an entry level has been set to ensure students are able to complete course work.

Students are expected to typically fall into the age range of 18 – 35 as people still establishing or changing careers.

Pathways

Student may chose to complete BSB30120 Certificate III in Business and other relevant qualification/s prior to compencing this qualification.

After successful completion of BSB40120 Certificate IV in Business, candidate may consider undertaking BSB50120 Diploma of Business or any other Diploma level quaification or the candidate may also undertake any other qualification of Diploma level in the Business Services Training Package.

Course Credit

Students may apply for recognition of existing qualifications or skills, knowledge, and experience (credit transfer or recognition of prior learning). The granting of course credit may affect course fees as well as the duration of the course.

This process is outlined in VSA International - Enrolment Policy and Procedures.

Units of Competency

Total number of units required for the qualification will be twelve (12) including six (6) core units plus six (6) elective units. The units that VSA will be delivering and assessing are provided below;

UNIT CODE	UNIT NAMES	CORE OR ELECTIVE
BSBCRT411	Apply critical thinking to work practices	Core
BSBTEC404	Use digital technologies to collaborate in a work environment	Core
BSBTWK401	Build and maintain business relationships	Core
BSBWHS411	Implement and monitor WHS policies, procedures and programs	Core
BSBWRT411	Write complex documents	Core
BSBXCM401	Apply Communication strategies	Core
BSBPEF402	Develop personal work priorities	Elective
BSBPEF502	Develop and use emotional intelligence	Elective
BSBCMM411	Make presentations	Elective
BSBSUS411	Implement and monitor environmentally sustainable work practices	Elective
BSBTEC401	Design and produce complex text documents	Elective
BSBTEC402	Design and produce complex spreadsheets	Elective

Qualification and Statement of Attainment

Students will be required to achieve competency in twelve (12) units of competency (UOC) to successfully achieve qualification of BSB40120 Certificate IV in Business. A completion that is less than twelve (12) successful UOC will result in the issuance of a Statement of Attainment.

Fees for the Qualification

The total fee for the qualification includes:

• Enrolment fee: $250 (non-refundable)
• Tuition fees: $9,750 (this includes all course materials)

Vocational Skills Australia does not require international students to pay more than 50% of course fees prior to course commencement. However, Vocation Education Training Australia provides students with the opportunity to pay more than 50% of their tuition fees prior to course commencement if they wish. Generally fees are payable in equal installments and the dates and amounts are included in the Course Acceptance Agreement.

Non-tuition fee/additional charges may apply and include:

TYPE OF CHARGE	AMOUNT
Recognition of Prior Learning (RPL): Application Fee; and Assessment Fee per unit of competency	$250.00 $250.00
Reassessment (per Unit of Competency assessment)	$200.00, applicable if “Not Satisfactory” Outcome after two consecutive attempts
Reprint of Statement of Attainment	$50.00
Reprint of Testamur	$50.00
Photocopying	No charge / Nil
Printing: Black and White.	No charge/ Nil
Reissue of Student Card	$50.00
Issue of Letter for Immigration	$25.00
Interim Record of Results	$25.00
Cancellation Fees	$250.00
Bank dishonour fee	$100.00
Debt collection	$500.00
National Recognition (Credit Transfer)	No Charge/NIL

Delivery and Assessment Overview

The qualification is delivered over 52 weeks comprising of:

Four (4) terms of 10 weeks each (40 weeks total)

Holiday breaks amounting to 12 weeks (as specified in the timetable)

Students are required to attend 20 hours of classroom training per week.

The training and assessment schedule shows the weeks during which training is delivered and assessment conducted for each unit.

The total amount of training provided being structured classroom sessions is 540 hours. Time scheduled for assessment in class is 260 hours. Homework which is nsupervised and may include research for assessments and general reading is expected to be on average 5 hours a week. The total quantity of unsupervised learning is 200 hours. Student shall be provided with self-study guide for completion of these hours.

Total delivery and assessment hours therefore amount to 800 hours and the volume of learning (i.e. including unsupervised learning of homework) is 1,000 hours. A detailed breakdown of hours is provided in the Training and Assessment Schedule and session plans are formulated on this basis to conduct and track the completion of records accordingly.

VSA operates a system of rolling enrolments meaning that students may commence at the beginning of any unit. Students may enter the qualification after any unit, as there are no pre-requisites for any units.

VSA has decided on the course duration and amount of training taking into account the AQF Volume of Learning, which is typically 6 months – 2 years and 600 – 2400 hours. It is considered that the duration and amount of training provided will allow international students the opportunity to fully absorb the required knowledge, as well as develop skills over time. This amount is not reduced to account for existing competencies, as most learners will not have any prior relevant experience. However, where learners have prior skills and knowledge, they may apply for RPL or credit transfer, which will reduce the course duration if granted.

Student Cohort

Our target cohort will be international students who are:

• Seeking to pursue a career in business
• Seeking to enter a new industry sector
• Seeking a pathway to higher-level qualifications. OR

From any other CRICOS provider and will not have had any workplace experience, specially within Australian context.

Entry Requirements

Entry requirements include:

• Students must be aged 18 years or above
• Completed Year 12 or equivalent
• LLN test CSPA (Core Skills Profile for Adults) from ACER

Evidence of acceptable English language test course:

TYPE OF TEST	MINIMUM TEST SCORE
International English International English Language Testing System (IELTS)	5.5
Test of English as a Foreign Language (TOEFL) internet-based test	46
Cambridge English: Advanced (Certificate in Advanced English)	162
Pearson Test of English Academic	42
Occupational English Test taken no more than two years before the student visa application is made.	Pass (A or B)
Language, Literacy and Numeracy (LLN) Test from ACER	Learning 3 Reading 3 Writing 3 OC 3 Numeracy 3

Learners are encouraged to bring their laptop or other devices to connect with our wifi network. All students must bring laptop/chromebook in all classes, workshops and orientation. In case if laptop/chromebook is not avaliable with any learner, VSA will provide devices on additional cost. All students are informed of the entry requirements prior to commencing a course through comprehensive brochures and marketing information.

Recognition of Prior Learning

Students are able to have their competency from prior learning and work experience recognized in this qualification through the following arrangements:

VSA will provide RPL guides and documentation to Students that explains the entire process. RPL is the acknowledgement of skills and knowledge obtained through formal or informal training, Work and life experiences.

• If a student has previously completed training or has courserelated skills and experience, he or she may be eligible for RPL.
• Applications for RPL will be assessed on an individual basis. Each applicant will need to provide the necessary documentation. Documentation of prior learning is the most common form of evidence, however there are other forms of evidence including: third party observations, self-assessment reviews, verbal questioning, phone interviews and real work samples such as log books, lesson plans, meeting minutes etc. RPL applications must be assessed as early as possible.

All evidence documents will be assessed against the following rules of evidence:

• Validity
• Authenticity
• Currency
• Sufficiency
• RPL and course credit may reduce the duration of a student’s enrolment. RPL applications must be assessed as early as possible.

Learning Resources

The following Learning Resources will be available free of cost to students enabling them to absorb the required skills and knowledge:

• Learning Resources from RTO works
• Supplementary resources including articles / web references / workplace policies, procedures and sample documents (material provided as handout / link / reference)
• Reference books such as Leadership and Managment: Theory and Practice 7th edition by Kris Cole
• PowerPoint/handouts.

Credit Transfer

Students may also apply for a credit transfer upon enrolment and this may reduce their course duration, refer VSA recognition of prior learning and credit transfer policy and procedure.

Suggest Job Roles

Graduates at this level will have theoretical and practical knowledge and skills for specialized and/or skilled work and/or further learning. Example job roles reflected below:.

• Administration Manager
• Customer Service Representative

Facilities

• Air-Conditioned and spacious classrooms.
• Access to bathroom, facilities, parking, meal and public transport facilities
• Wi-Fi connection
• A structured visit and easy access to borrowing services at Mawson Lakes Library
• Access to meeting rooms, computers, printers, scanners and projecters with associated software